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    FREQUENTLY ASKED QUESTIONS ABOUT JEWELERY

DO YOU HAVE A TOLL FREE NUMBER TO REACH AdaMARK JEWELERS AND SILVERSMITHS?

You may call us toll free @ 1-800-875-1185

DO YOU DO CUSTOM DESIGN JEWELRY AND SPECIAL ORDERS?
Custom Designing (the design is FREE). We can use your broken chains, single earrings, rings you are not wearing, Inherited items that are at home or in the vault. Gold, silver, platinum even the old fashion jewelry and stones, as long as it has a value. We will buy it outright, deduct it off your repair / purchase, or even return the balance to you. We will create a custom piece of art for you using the material you bring us, using all of AdaMark materials, or a combination of both. We have over 5,000 styles in house to choose from.

CAN YOU APPRAISE MY JEWELRY?
We appraise your jewelry for insurance, estate and replacement, Estimates for you and your insurance company. For insurance your appraisal should not be older than two years old.

CAN YOU APPRAISE MY SILVER?
Yes, we also appraise silver-plated items like trays, teapots etc. and jewelry.

CAN YOU COME TO MY HOUSE OR LOCATION TO DO THE APPRAISAL?
We will gladly set up an appointment to appraise in your location.

CAN YOU SOLDER MY CHAIN?
We solder chain of any type, no matter what the metal whether gold, silver, platinum or fashion jewelry.

CAN YOUR REMOVE THE KINKS FROM MY HERRINGBONE CHAIN?
We can remove some of the kinks by flatting and rolling out the kinks, but they will usually return once they have shown up. It is the way the chain is made. We suggest you hang up the chain. Do not sleep in it.

DO YOU CONVERT EARRINGS TO CLIP ONS?
We convert earrings to clip ons, no matter what the metal whether gold, silver, platinum and fashion jewelry. Please bring both in so that they will match. They must be cleaned and polished when finish.

CAN YOU REPLACE MY POST ON MY EARRING?
We can replace your post on the earring. Please bring both in so that they will match. They must be cleaned and polished when finish.

WHAT TYPE OF POST DO YOU HAVE?
We have many types of post for your earrings. They include slip on post, screw back post, post with ball, We also have dangle earring post. We have European style and French style backs. Earring backs are available.

WHAT TYPE OF EARRING BACKS DO YOU HAVE?
We have clip-on, screw back, lever back, and Omega style in gold, silver, platinum and fashion style.

CONVERT MY CLIP ON EARRINGS TO POST?
We can convert your earrings to post, French clip, dangle, clip on, or post with clip on to hold on.

WHAT TYPE OF JEWELRY DO YOU REPAIR?
We repair any type of jewelry. We fix gold, silver, platinum, pewter, fashion, costume, gold plated, and stainless steel. Any type of metal and/ or plastic.

CAN AdaMark POLISH MY JEWELRY FOR ME?
We can clean and/ or polish your jewelry, chains, bracelets, pendants, etc.

DO YOU DO WHOLESALE JEWELRY WORK FOR OTHERS?
We do wholesale work for other jewelry stores call to discuss details.

DO YOU FIX MY EYEGLASSES?
We fix eyeglasses while you wait. We can solder metal frames; this is done with gold solder.

CAN THIS BE DONE WHILE I WAIT?
All of our services are available while you wait. An additional charge may apply for this service.

CAN I WATCH YOU SET MY STONE?
We will gladly let you watch us set your stone while you watch.  When choosing a custom design or repair we will prepare the item using a stone we have the same size. When the item is ready to have your stone set we will call you to set up a time and you can watch while we set your stone.

WHAT TYPE OF STONES DO YOU HAVE?
We have many types of stones for you to choose from. Please check out our stone page or we will order you in some to inspect. You are not obligated to buy.

CAN YOU FIX MY LOOSE STONE?
We can tighten your stone or stones in any piece of jewelry. If it needs new prongs we can replace them as well.

WHAT TYPE OF STONE SETTING DO YOU DO?
We do all styles of setting including prong, bezel, pauve, and channel.

MY TENNIS BRACELET BROKE CAN YOU FIX IT?
We can rivet the bracelet back together or put a new hinge and tube.

CAN YOU REPLACE MY MISSING DIAMOND?
We replace diamonds of any size, shape, color or cut. We also replace any color stone. We check all other stones, and do any repair work that may be necessary. We also can write an estimate to submit for loss to submit to your insurance company.

DO YOU RESTRING PEARLS AND BEADS?
We can restring your beads and pearls on many different types of bead cord. We will string with or without knots. We also do graduating styles. We have many different styles of clasps to choose from.