EXPLANATION: Where the item is to be soldered the solder will make it appear and be thicker because you usually need this for strength.  The repair  will be a different color because of the heat and solder that is used.  You can cover this by sponge plating the area or replating the whole item if necessary. Sponge plating is not always possible, it depends on the size and how many repair spots.

2.  SMALL NICKS, CUTS, DENTS WILL REMAIN AFTER REPAIRS, PARTICALLY IN THIN GAUGED CEMENT FILLED, CANDLESTICK BASES, CUPS, COLUMNS, BRUSH, AND MIRROR FRAMES

EXPLANATION:  Most of the nicks, cuts and dents can be polished out but if it is to thin it will cut through, If you try to fill the items the color difference will not look good and the item will have to be  replated.  Some the above items  cannot be removed because of where they are. Hidden by  handles, can't  get the brushes so they may be polished out.

3.  CHASING AND ENGRAVING THAT IS WORN OR DAMAGED WILL NOT  BE REPAIRED

EXPLANATION: When you try to remove dents, nicks or repairs on sterling silver. The metal is usually thin and engraving or chasing that is ruined or need of  repair can not be always  saved. We are able  sometimes to replace or re-engrave the item.

4.  ALL REPAIRS REQUIRE REFINISHING - THE PIECES WILL BE BRIGHTER AND ALL OXIDATION WILL BE LOST.

EXPLANATION: When we repair any item it is first necessary to thoroughly clean the item before any repairs can be done,  This will usually remove the oxidation or blacking from the item. The antiquing, blacking can usually be put with stains and inks. This process will normally happen naturally over time.

5.  NO REPLACED PARTS CAN BE RETURNED (BRUSHES, MIRRORS, KNIFE BLADES, HANDLES INSULATORS, ETC.)

 EXPLANATION: When replating you can not reach these areas with a buff or brush. When it was originally done the items was brand new. We have to remove all of the old plating before replating

7.  BOTTOMS AND INSIDE OF TEAPOTS AND SIMILAR PIECES WILL BE FROSTY IN COLOR

 EXPLANATION: We can not reach all of the area inside of teapots and similar pieces. We usually will leave it shiny or sometime we scratch the area to blend it all together.

8.  ENGRAVING MAY BE SLIGHTLY FAINTER - TWO TONE FINISHES WILL BE LOST

 EXPLANATION: When you try to remove dents, nicks or repairs on items whether silver, Plated, or other metal. The metal is usually thin and engraving or chasing that is ruined or need of  repair can not be always  saved. We are able sometimes to replace or re-engrave the item.

9.  SOLDER REPAIR BUILDS UP, CUTS, NICKS, PITS AND DENTS WILL SHOW SLIGHTLY.

 EXPLANATION: Where the item is to be soldered the solder will make it appear and be thicker, Because, you usually need this for strength. The solder is a different color than the original item.

10. PIECES WILL BE BRIGHT AND ALL OXIDATION IS LOST. HAND POLISHING HELPS TO MATCH OTHER PIECES

EXPLANATION: Before repairs can be done, items are cleaned, and after repairs the item is Usually hand polished if not totally replated.

REPAIRS

11. SOLDER WILL SHOW AS A BUILD UP WITH A DARK LINE AT EDGE OF REPAIR

EXPLANATION: Where the item is to be soldered the solder will make it appear and be thicker because you usually need this for strength.  The line of solder is a different color than the original item. The repair  will be a different color because of the heat and solder that is used.  You can cover this by sponge plating the area or replating the whole item if necessary.

12. SOLDER HEAT MAY CAUSE SOME DISCOLORATION AND BLISTERING NEAR REPAIR

EXPLANATION:  Where the item is to be soldered, the solder will make it appear to be a different color because of the heat and solder that is used. Blistering will occur because of the temperatures we must use to repair the item. You can cover this by sponge plating the area or replating the whole item if necessary. Sponge plating is not always possible, it depends on the size  and how many repair spots.

13. ONLY WORK ON ORDER WILL BE DONE, NO CLEANING, POLISHING OR PLATING ON WORK ORDER

EXPLANATION: We will only do what is on the work order.  We do clean the item but only what is necessary to do the repair. We do not polish the whole item or replate unless on work order.

14. PIECES ON THIS ORDER HAVE  (  ) (WORN PLATE)   (  ) HEAVY TARNISH   (   ) DENTS   (   )   NICKS/SCUFFS

All items usually have one or all of these on them. We will only do what is on

The work order.. The first place to look for these warning is on handles,  feet, borders, finials, these items are usually lead, pewter, brass, they usually appear gray in color and are soldered to the item.

 Please ask your customers what they want as a value on their items, This is necessary because t the item will be insured when in our possession and must be shipped. You also may want to take a picture or copy it on the copier for your records. You also can trace the item by laying it on the top of sheet and tracing around it. Put all necessary information that appears on the item, company who made, numbers, we usually put our invoice number on the back of it. Don't forget these items usually can not be replaced if lost. They must be located in an antique store or from an estate if possible.